Indian Railways has introduced the beta version of its new user interface as part of its e-ticketing system.
The new Next Generation e-Ticketing (NGeT) system is expected to offer customers an easier way to purchase tickets, as well as a smooth navigation.
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It will allow travellers to search for trains and check seat availability without logging in to the interface. Customers will also be able to sort trains on multiple filters such as class-wise, destination-wise, departure and arrival times and plan their journeys accordingly.
The upgraded interface includes a ‘Waitlist prediction’ feature that can forecast the probability of a waitlisted or Reservation against Cancellation (RAC) ticket getting confirmed. This is based on the historical booking trends of a particular train, which help predict the future seat availability for waitlisted passengers.
New colour schemes are also introduced for different trains on the journey planner page in order to support ticket-booking.
A ‘My Transactions’ section has been added to the solution, allowing users to track and view the details of their booked tickets based on journey date, booking date, upcoming journeys, as well as completed journeys.
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By GlobalDataTravellers can cancel tickets, print tickets, request for additional SMS service and choose alternative trains or change boarding station. They can also book the majority of trains 120 days in advance.
Users are currently given access to the beta version for a trial period of 15 days, after which Indian Railways will collect feedback and replace the old ticketing portal with the updated version.
