At the start of April touchscreens showing signed travel information was launched at eight Network Rail managed stations.

The technology was piloted at Euston station in 2021. Now, all four stations in Network Rail’s North West and Central region have installed the touchscreens, which were developed over the last three years along with Nottingham-based screen manufacturer LB Foster.

Discover B2B Marketing That Performs

Combine business intelligence and editorial excellence to reach engaged professionals across 36 leading media platforms.

Find out more

Dave Penney, Network Rail’s North West and Central region passenger director, said: “I’m really proud that the pioneering work started by the team at Euston station two years ago has now been rolled out at stations across the country to benefit deaf passengers who rely on British Sign Language.

“We know that rail travel can be daunting for anyone with specific needs, and I really hope this makes a difference to give people confidence to travel by rail. We are always developing new ways to improve accessibility so it’s great [that] this initiative is being adopted far and wide.”

Sign Language interpreters created the standard messaging as part of the screen software. The team of interpreters are also on standby for more bespoke signed information during disruption. 

Messaging can be turned into British Sign Language within an hour. The videos are then uploaded to the screens using 4G technology. 

GlobalData Strategic Intelligence

US Tariffs are shifting - will you react or anticipate?

Don’t let policy changes catch you off guard. Stay proactive with real-time data and expert analysis.

By GlobalData

The technology is being used at Birmingham New Street station, London Euston station, Liverpool Lime Street station, Manchester Piccadilly station, Leeds station, Reading station, London Paddington station, Bristol Temple Meads station.

London Waterloo also trialed the announcement touchscreen in February.

In May, the technology will be introduced to Kings Cross station and London Liverpool Street station.

Railway Technology Excellence Awards - Nominations Closed

Nominations are now closed for the Railway Technology Excellence Awards. A big thanks to all the organisations that entered – your response has been outstanding, showcasing exceptional innovation, leadership, and impact across the defence sector.

Excellence in Action
Winning the Innovation Award in the Reservation Systems category, EAO’s advanced seat reservation system tackles urbanisation and rising mobility demands head on. Explore how its adaptable HMI, modular design and energy saving display technology help operators boost capacity utilisation and improve the passenger experience.

Discover the Impact