VR Group has partnered with transaction processing services provider Conduent for the Expert 6000 Ticket Vending Machine.

The new ticketing system is designed to improve end-user experience by upgrading the existing infrastructure.

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The Expert 6000 Ticket Vending Machine features ProCap touch screen with LCD display. The screen also supports multi-touch and gestures, and includes separate space for advertisements.

Conduent’s system also comes with height adjustable sales application to help provide a better experience. It features scratch resistant safety glass to prevent damage to the display.

VR Group procurement manager Pia Luukkonen said: “The Conduent Expert 6000 Ticket Vending Machine met our requirements for a high-quality technology that could be configured to meet our specific needs.”

“The highly configurable Conduent Expert 6000 Ticket Vending Machine is designed to help save money while enhancing the end-user experience.”

Scheduled to begin over the coming months, the upgrade will see installation of 130 Conduent machines across the VR Group’s railway network.

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Conduent Public Transport vice-president and portfolio leader Jean-Charles Zaia said: “Transportation operators, like the VR Group, are constantly challenged with doing more with less.

“The highly configurable Conduent Expert 6000 Ticket Vending Machine is designed to help save money while enhancing the end-user experience.”

Conduent offers numerous public transportation and mobility solutions such as electronic toll collection, parking management, advanced transit and safety systems to deliver automated, analytics-based and personalised services.

The firm also provides a wide variety of ticket vending machines to meet the demands of different transport operators and authorities in at least 27 countries.