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April 17, 2019

UK launches interactive map to make train stations disabled-friendly

British rail industry membership body Rail Delivery Group has launched a new interactive map that will enable passengers to procure information on accessibility at train stations.

British rail industry membership body Rail Delivery Group has launched an interactive map that will enable passengers to procure information on accessibility at train stations.

The Access Map is specifically launched to boost disabled passengers’ confidence to take the train.

The map has accessibility information about all railway stations in the country. Passengers can search for any specific station or scroll through to get the details.

It will offer information on step-free access at the stations, facilities including toilets and changing places, helpline numbers and alternative accessible stations.

Currently, the map can be accessed through iPhone, Android smartphones and computers, while a dedicated app is expected to be launched soon.

“We know we need to go further and the rail industry is driving bigger changes to make the railway accessible for everyone.”

The membership body developed the app in collaboration with the Department for Transport (DfT) and other train companies.

Rail Delivery Group Regions & Nations director Robert Nisbet said: “Our new map will help to boost passengers’ confidence when they travel by train, eliminating the element of surprise and giving them the reassurance that comes with planning a journey and knowing what to expect.

“We know we need to go further and the rail industry is driving bigger changes to make the railway accessible for everyone.

“We’re investing billions of pounds into thousands of more accessible carriages, developing an app to speed up booking assistance, and upgrading infrastructure to make stations across the country more accessible.”

Since 2006, the rail industry has carried out more than £500m worth of accessibility improvements across the country. Currently, 75% of journeys are made through step-free stations.

Earlier this month, DfT unveiled plans to invest £300m to improve disability access across 73 stations in the country.

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