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March 5, 2014

CTA to revamp Train Tracker screens

The Chicago Transit Authority (CTA) is set to revamp its Train Tracker electronic screens at rail stations with new features, which will provide customers with additional travel information in less time.

CTA Train Tracker

The Chicago Transit Authority (CTA) is set to revamp its Train Tracker electronic screens at rail stations with new features, which will provide customers with additional travel information in less time.

The Train Tracker electronic screens was launched in 2011, and provide estimated train arrival times for all 145 rail stations across CTA’s eight lines.

As part of the improvements, CTA Train Tracker will include alerts of relevant temporary service changes including planned service alternatives or unexpected delays, on most Train Tracker displays found at stations, including on platforms and in stationhouses.

The Train Tracker signs will also reconfigure train arrival information in order to better display the most immediate trains that are coming in either direction, even for stations serving multiple train lines.

"We continue to invest in ways so passengers can more quickly and easily."

CTA chairman and president Forrest Claypool said that CTA Train Tracker is incredibly popular with the CTA’s customers, taking the guesswork out of commuting each day.

"Mayor Emanuel and I have placed a priority on providing the latest technology to improve transit customer commutes, and we continue to invest in ways so passengers can more quickly and easily plan and manage those commutes each day."

Currently, CTA has at least one Train Tracker electronic display installed at all its stations and has plans to install 1,000 Train Tracker displays at its 145 rail stations.

CTA Train Tracker and CTA Bus Tracker received over 11 million web page and an estimated 100 million data requests during February.


Image: CTA Train Tracker display. Photo: courtesy of Chicago Transit Authority

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