UK-based technology services company telent has won a three-year contract from Network Rail to maintain management systems for three stations along the HS1 rail route.
Under the deal, telent will maintain customer information points, public address systems, access and security and CCTV at St Pancras International, Stratford International and Ebbsfleet International Stations, along with two engineering depots.
Services will be provided on the Channel Tunnel Rail Link, a 109km high-speed line linking London with the Channel Tunnel.
Network Rail high-speed property works manager Kevan Collins said: "telent’s strong engineering bias and rail industry credentials in both systems development and maintenance were important factors in our selection process.
"HS1 infrastructure is highly prestigious and we cannot afford any slip in standards. Our partnership with telent allows us to achieve our customer service and reliability targets."
In addition, the company will provide a 24h presence at St Pancras International with a team of engineers available to ensure the maintenance and reliability of systems.
St Pancras is a major gateway to Europe with more than 45 million passengers passing through annually.
telent rail asset management director Reg Cook said: "This contract is about applying technology to help reduce failure rates and increase asset reliability in the stations along the route.
"In addition, our remote monitoring capability will enable proactive maintenance in order to ensure reliability and quality of service."
telent provides a broad range of network and communications services and its customers include BT, Virgin Media, Sky, Vodafone, Merseyside Fire & Rescue, Metropolitan Police, Highways Agency, Transport for London, Network Rail, London Ambulance Service, BAE Systems, EDF and Interoute.
Image: telent will offer management systems for St Pancras International, Stratford International and Ebbsfleet International stations along the HS1 rail route. Photo: courtesy of telent.