Australia’s New South Wales (NSW) Government is planning to modernise the railway network and reduce delays for customers, with a new rail operations centre (ROC).

The proposed ROC will see an investment of approximately $11.4m between 2014-2015.

When it opens in 2017, this project will provide faster communication, better co-ordination during incidents.

"This world-class facility will provide the public transport services customers deserve."

NSW transport minister Gladys Berejiklian said: "Labour left our railways in a terrible state of disrepair after so many years of mismanagement, and on top of our improvements to date, this world-class facility will provide the public transport services customers deserve.

"Improved technology and updated communication systems in the ROC will mean customers will have access to far more accurate, timely, relevant and consistent information, and delays will be reduced as a result."

Sydney Trains chief executive Howard Collins added: "At the moment, communication between the train network control centre, frontline staff and customers has to go through a number of channels and the new ROC will help to modernise the network to ensure we improve the daily journeys of our customers."

The Sydney Trains network currently has 2,800 passenger train movements every day, as well as 300 freight services.