HS2 is recruiting an independent construction commissioner to investigate any issues that may arise during the construction of the UK’s new high-speed rail network, which is scheduled to start in 2017.
As part of this new infrastructure project, construction will be carried out on the London to West Midlands section of the high-speed rail network.
The High Speed 2 (HS2) project will free-up capacity on the network, improve connections between the cities, and help to strengthen and re-balance the economy.
The construction commissioner will ensure any unresolved complaints are investigated impartially and mediated fairly, mainly considering the project’s complex construction phase must be managed extremely carefully.
HS2 Construction managing director Jim Crawford said: "We want to be a good neighbour throughout the time we build this vital new rail network. A Code of Construction Practice will also be put in place as we look to minimise disruption to local residents and businesses.
"But if there are any problems, we want people to be reassured that there is an independent commissioner they can look to for additional help."
The commissioner will take the lead on any independent investigations during or following to construction, as well as reassure the wider public that any disputes left unresolved through the normal corporate complaints process can still be mediated.
It will also develop an awareness of all those affected by construction works of how to make contact with the appropriate people in the event of any difficulties.
Last December, Ove Arup & Partners International, Mouchel and WSP Parsons Brinckerhoff have been appointed as consulting engineers for Phase II of the HS2 project between Birmingham and Crewe.
The consultants will provide detailed structural design and environmental services for the route.
The contract paves way for the North to benefit from HS2 six years early, a key recommendation of HS2 chairman Sir David Higgins in his 2014 report.
The HS2 project will feature 400m-long trains that operate at speeds of up to 360km/h.