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March 28, 2019

Capita Travel & Events and Seatfrog to allow first class upgrades

Capita Travel and Events has teamed up with Australian travel technology firm Seatfrog to allow train passengers to upgrade to first class on certain London North Eastern Railway (LNER) routes.

Capita Travel and Events has teamed up with Australian travel technology firm Seatfrog to allow train passengers to upgrade to first class on certain London North Eastern Railway (LNER) routes.

Passengers who book standard advance tickets through Capita Travel and Events can bid for first class upgrades through the Seatfrog app.

Seatfrog can be downloaded from app stores on both iOS and Android devices. Passengers will have to enter their trip details to view any available upgrades before placing a bid.

Seatfrog prepares a live, dynamic bidding system for first class seats that would otherwise remain empty.

“As we see a continued increase in business trips, now is an important time for us to develop and invest more in business travel.”

The mobile app combines customer bookings with complex internal systems and allows commuters to bid on empty seats in first class using live, accurate travel information.

Capita Travel and Events rail and ground transportation proposition head Joshua Collier said: “Our partnership with Seatfrog, supported by our relationship with LNER, will enable travellers to upgrade to first class, providing a much more relaxed and productive working environment.”

Seatfrog co-founder and CEO Iain Griffin said: “As we see a continued increase in business trips, now is an important time for us to develop and invest more in business travel.

“The partnership with Capita Travel and Events is the first of many steps into the business sector for Seatfrog and represents another step in the fast evolution of our platform, and there’s plenty more to come.”

Earlier this year, Capita Travel and Events launched Rail Fare Checker, which focuses on delay and repay compensation capabilities.

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