New passenger information systems deployed at major London stations

26 November 2020 (Last Updated November 26th, 2020 16:06)

The UK’s Network Rail has announced that new passenger information systems have been deployed at several major London mainline stations.

The UK’s Network Rail has announced that new passenger information systems have been deployed at several major London mainline stations.

Developed by LB Foster TEW Engineering, the touchscreen systems will provide passengers with real-time platform information, train schedules and details on any service delays.

The systems can also recommend alternative routes to the passengers when there is travel disruption.

Additionally, these displays feature London Underground maps and provide commuters with local bus information and maps related to places of interest.

Network Rail Southern region stations director Nicole Cohen-Wray said: “Travelling by train should be easy and stress-free and the key to that is making sure passengers have all the information they need for their journeys – and can find it easily.

“Our team are always there to help – technology will never replace people – but these totems give an extra layer to passengers looking for information.”

These ‘totems’ are currently deployed at Waterloo, London Bridge, Victoria, Charing Cross and Clapham Junction.

LB Foster TEW Engineering managing director Neil Sheffield said: “Since the start of this year, we have seen unprecedented levels of interest in our product when clear communication is essential for keeping passengers safe.

“The totem is unconstrained by a fixed power supply and can be moved wherever it’s needed. The software provided means we can instantaneously update passengers with the latest travel information.”

Earlier this month, Network Rail started work on the second section of Dawlish sea wall. The wall will protect a key rail link to the south-west.