PN-EN ISO 9001 Means DYSTEN is as Close to Customers as Possible

DYSTEN manufactures devices of the highest quality on a repetitive basis. To ensure this, we also apply advanced methods of quality management, including quality control and assurance.

According to the principle of Walter Shewhart, higher quality ensures lower costs, which is particularly important in tender procedures.

The PN-EN ISO 9001:2009 standard, which is applied by us on a regular basis, places a period at the end of our motto: we are strongly committed to understanding and meeting the needs of customers.

We care for continual quality improvement based on regular, objective checks and all our internal processes are included in the Deming cycle of plan, do, check, and act.

What PN-EN ISO 9001:2009 means in practice:

  • Control of documentation and records
  • Engagement of leaders in the development and maintenance of the quality management system
  • Systematising the management of resources
  • Defining the processes of products completion
  • Systematic checks of devices, processes, and customer satisfaction

Our operations are based on many principles. There are eight principles that are most important for this standard, including customer focus, leadership, engagement of people, process approach, systematic approach, permanent improvement, evidence-based decision making, and a relationship with external providers.

Customer focus is key as we understand that our market position depends on our customers. Leadership is necessary as leaders develop the direction of the organisation, and engagement of people is our most valuable possession.

The process approach maintains efficiency through the quality of particular processes, while the systemic approach ensures proper quality resulting from understanding and control of all processes continuously interacting with each other.

Permanent improvement and evidence-based decision making to ensure decisions are made based on the analysis of the available information are also key principles. A mutually beneficial relationship with suppliers and service providers guarantees high-quality for our organisation.

DYSTEN has been certified to the quality management standard PN-EN ISO 9001:2009 following the certification process carried out by TÜV Nord within the scope of:

  • Design, manufacture and service of the installations of audiovisual systems
  • LED displays
  • LED passenger information displays
  • Scoreboards
  • Sound systems
  • Time-measuring systems

We strive for the best in everything we do according to our expertise and possibilities.

Not only do we try to meet your requirements but to exceed them by offering solutions that are future-oriented and development-oriented. To find out more, contact DYSTEN.

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