First Great Western Trains Hungerford Station

Worldline has secured a contract from UK train operator First Great Western (FGW) to increase capacity and modernise service by delivering digital platform, Integrale.

The data analytics tool Integrale has been developed by the company through close collaboration with the Train Operating Companies.

The Integrale implementation and support contract, which will run until 31 March 2019, will be part of wider Great Western mainline modernisation programme.

The Great Western Mainline programme will see more seats, extra services and two new fleets of modern trains.

We will be delivering a new digital platform for their controllers across the network, which will give them real-time information on train operations."

Worldline UK CEO Lisa Coleman said: "We will be delivering a new digital platform for their controllers across the network, which will give them real-time information on train operations.

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"This new system will be a faster and more predictive platform, which will enable more trains to run effectively on the track, delivering more passengers, more swiftly across their network."

Integrale has a carefully defined data set of events across the rail network which should be flagged early to train controllers so that it can be effectively used for tasks such as resource planning and timetables.

In addition to allowing for any changes that need to be made to be planned for swiftly and effectively, the system also gives controllers real-time access to operating information across the network so they can respond and resolve issues that do occur much faster.

First Great Western operations director Ben Rule said: "Our programme of modernisation is all about delivering more frequent and faster journeys for our customers. Introducing a digital platform for data across our network is one way we can deliver this.

"Access to early information will be an incredible tool for our controllers, sending alerts in real-time so that resources can be planned more effectively keeping people moving across the Great Western network."

According to the company, the Integrale system delivers significant benefits to the operator and customer such as a faster, more cost-effective rail service.


Image: A FGW HST and a suburban class 166 at Hungerford Station, near to Hungerford, West Berkshire, UK. Photo: courtesy of Mandy Barry-Cades via Wikipedia.