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April 2, 2012

Logica Australia to manage Queensland Rail’s ICT platform

Logica Australia has won a A$33m ($34.5m) five-year contract from Queensland Rail (QR) to manage its newly-established ICT infrastructure platform.

By admin-demo

Logica Australia has won a A$33m ($34.5m) five-year contract from Queensland Rail (QR) to manage its newly-established ICT infrastructure platform.

Under the deal, Logica will be responsible for the transition of the Queensland Rail infrastructure from QR national data centres by 30 June. The transition follows the privatisation of QR national freight rail operations in 2010 and the separation of the previously shared IT infrastructure.

Logica CEO for Asia Pacific Colin Holgate said: "Our partnership with Queensland Rail will focus on maintaining sound ICT infrastructure and practices and taking advantage of new emerging technologies so we can deliver the best cost and operational efficiencies."

Queensland Rail manages passenger rail across the busy Brisbane and south-east network, as well as long distance rail across all of Queensland.

Logica director of industry solutions Darren Covington said that as service integrator, the company will coordinate the various service activities and inputs, as well as manage change across the ICT infrastructure service environment.

"We will also maintain governance disciplines and communication processes involving key service stakeholders," Covington said.

Logica will provide Tier 1 data centres in Brisbane, offering Queensland Rail the optimal combination of infrastructure and security with proximity to the Queensland Rail fibre network.

Components supporting the One Queensland Rail operating model include QR service process framework, service management toolset and ICT service team.

Under the QR service process framework, Logica will build an ITIL-aligned service process regime, which will be the framework for all service management and delivery activity.

The company will also implement a toolset based on the BMC service management product suite, which will be integrated with the ITIL process framework and deployed across the Queensland Rail service environment.

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