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October 22, 2014

Germany’s SSB selects IBM Cloud to improve SAP applications performance

German public transportation company Stuttgarter Strassenbahnen (SSB) has selected IBM's Cloud, Software Defined Storage and Flash infrastructure solution to enhance its business application performance and customer response times.

By Samseer M

German public transportation company Stuttgarter Strassenbahnen (SSB) has selected IBM’s Cloud, Software Defined Storage and Flash infrastructure solution to enhance its business application performance and customer response times.

SSB serves more than 171 million passengers a year through its network of light-rail and buses and witnessed annual data volume growth of 10%.

In the wake of the volume increase, reduced access to corporate data and the decline in its SAP applications performance, the company has failed to meet service level agreements and the standard of customer services.

"IBM will also upgrade its already established power systems, which helps SSB to manage data loads and increase availability."

SSB system technology team leader Roland Wagner said: "Our data challenges were affecting our business.

"It was clear our IT issues were not relegated to a single system or component, but the infrastructure. It was simply not tuned for the volumes and expansion we were experiencing and projecting."

As part of this development, IBM will also upgrade its already established power systems, which helps SSB to manage data loads and increase availability.

The company has also installed private clouds on power servers running PowerVM to support its SAP ERP applications, including Human Resources and Financials.

With this, the human resources department of SSB has reduced the wage-processing time from six hours to six minutes.

SSB selected IBM FlashSystem 840 and later combined it with SSB’s existing IBM SAN Volume Controller storage virtualisation software to increase data response times for both its SAP applications and a range of other online services.

Wagner added: "FlashSystem is so flexible that we can promptly respond to changing performance requirements and, when needed, dynamically accelerate the systems."

IBM also stated that it helped SSB to gain consistent uptime and the ability to weather peaks and valleys in internal and online business while keeping management overheads to a minimum.

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