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13 December 2013

TDM’s New Help Points at Victoria Station


Trans Data Management (TDM) is delighted to announce the first installation of our latest Help Point model, the Pyxis, which has been fitted at London Victoria Station for Network Rail.

Network Rail’s requirements were very clear; they needed to provide a facility on the platforms for passengers in wheelchairs, and anyone requiring help with access, to request assistance. TDM has supplied ten Pyxis call for assistance points, installing them midway along the station platforms.

As one of the busiest railway terminals in Europe, Victoria is a large station with long platforms, a number of which are quite some distance from the main concourse. The passengers disembarking and boarding each train ensures that space on the platforms for new equipment is limited.

The Pyxis Help Point offers a robust and compact design that enables easy installation in most environments. The appearance of the units can be adapted for the individual customer; colour and printing can match the company branding. There are choices in technology: GSM and VoIP, customers can opt for one, two or three buttons, and there are multiple power options including solar.

Using GSM and a local power supply, Network Rail chose to brand the one button units with its logo. The Call Points were also equipped with Audio Frequency Induction Loop (AFIL) systems. The GSM technology negated the need for any long lengths of data-cabling or containment, making the installation swift and avoiding disruption to Network Rail’s service.

Paul Mead, TDM’s General Manager said: "This was an important project for TDM and I could not be happier with the outcome; the Pyxis Help Point has proved to be a huge success and the installation has generated several enquiries. We knew that it was important to the customer that we could offer a complete supply and installation service, and they were very pleased with the end result."

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