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11 April 2013

Easily Respond to Community Inquiries with Noisedesk

Brüel & Kjær’s NoiseDesk is a subscription service that enables any airport to establish and maintain a noise management and community engagement program without the need for specialised staff and technology. We manage the background data collection and processing, and provide you with an easy to use web interface to access the system.

NoiseDesk’s inquiry management functionality provides an easy, step by step process for quickly investigating and responding to inquiries at your airport.

The integration of online address databases enables the operator to quickly look up the inquirer’s location, and previous inquirers are quickly identified and selectable as you type in their details. Entering the date and time helps you pinpoint specific flights that may be the cause of any noise.

A response letter including a location map and related flights is generated at the click of a button.

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