TouchStar Technologies - Mobile, Hand-Held Computers and Printers

TouchStar's range of TouchPC touch-screen computers are used in businesses and industries that require robust field automation, including fuel distribution, on-board sales on trains, van sales and field service organisations.

TouchStar's solutions, which incorporate both standard and bespoke software and a range of integrated peripherals such as scanners, printers and credit card readers, are designed to increase productivity, improve accuracy, and save time.

TOUCH-SCREEN POINT OF SALE SOLUTIONS

We offer the world's most advanced, rugged, hand-held, touch-screen Point of Sale (POS) systems. With fully integrated peripherals, extensive battery life and high-speed processors, the Touch PC mobile computer range combines seamlessly with TrackPOS software systems to revolutionise on-board retail systems.

RAIL-BASED MOBILE RETAIL SOLUTIONS

Rail passengers have, over the years, proved to be voracious consumers of light snacks, drinks and meals, particularly during long journeys. Points of sale can be buffet cars, waited tables, or trolleys, and each has its own specific client base and expected mode of payment.

Like all TouchStar products, TouchStar's rail POS solutions have been created in close collaboration with major companies from the rail sector. Menus and product lists are centralised making the job of the rail-based sales personnel simpler, and maintaining consistency over a network. Takings are captured electronically so that a day's accounts can automatically be made available to the financial department.

Overnight, each salesperson's TouchPC is cradled in a terminal linked to the back office. The battery is recharged, the previous day's data is downloaded, and the upcoming day's menus and prices are loaded onto each unit. During the shift, there is no need to enter prices, as categorised touch-screen menus guide users to pre-priced products.

MOBILE THERMAL RECEIPT PRINTERS

While the TouchPC range of hand-held devices is more than capable of offloading its gathered data on to any network, there are times when having a paper record is invaluable. Consider making a delivery to a customer and being able to run off a proof of delivery for them and proof of collection for yourself on the spot. The way TouchStar's TouchPOD printer machines let handwritten signatures be part of the record also means that secure and forgery-resistant receipts can be produced - reducing the opportunities for fraud and disputes.

TouchPOD's integrated graphics-handling software is perfect for placing your company's logo on receipts, and rapid, silent, thermal printing gets the receipt into the customer's hand before he can change his mind.

Used in conjunction with TouchStar's bar code scanner, magnetic stripe reader, smartcard reader and an IrDA connection, your TouchPC and integrated TouchPOD printer becomes nothing less than a portable cash register, creating a boundless marketplace.

HAND-HELD COMPUTER SOLUTIONS

Used by a number of major rail operators and caterers, TouchStar's portable computer solutions:

• Speed up the flow of information for management analysis
• Enable the matching of supply and demand to maximise profit margins
• Give greater flexibility in managing product mix, pricing and promotional activities
• Reduce the amount of paperwork involved in the control of the retail business, both on the ground and en-route
• Minimise human error by making all calculations (e.g. VAT and foreign currency)

By use of a touch screen, mobile POS systems improve passenger perceptions of the sales experience, which is quick and easy with professional receipts, complete with logos. Mobile systems also allow staff to record sales by seat using carriage planograms.

Each TouchStar system is designed to meet the individual requirements of each and every customer. By doing this we provide some of the world's major railways with the level of service they require to operate effectively in this most challenging retail environment.